Welcome to our products. THEFIBER (including services provided by App and other products, hereinafter referred to as "products and services") is developed and operated by THEFIBER Technology (Huizhou) Co., Ltd. （(hereinafter referred to as "we"). Ensuring user data security and privacy protection is our top priority. This Privacy Policy sets out the data collected and how it is processed when you visit and use our products and services.

Please read carefully and confirm that you fully understand all the rules and key points of this Privacy Policy before continuing to use our products. Once you choose to use it, it is deemed that you agree to the entire content of this Privacy Policy and agree that we collect and use your relevant information in accordance with it. If you have any questions about this policy during the reading process, you can contact our customer service for consultation. Please contact us through support@thefiber.com or the feedback method in the product. If you do not agree to the relevant agreement or any terms therein, you should stop using our products and services.

This Privacy Policy helps you understand the following:

Personal information refers to various information recorded electronically or otherwise that can identify a specific natural person or reflect the activities of a specific natural person alone or in combination with other information. We collect and use your personal information, including but not limited to telephone number, email address, etc., in accordance with the requirements of the "Cybersecurity Law of the People's Republic of China" and the "Information Security Technology Personal Information Security Specification" (GB/T 35273-2017) and other relevant laws and regulations, and strictly follow the principles of legitimacy, legality, and necessity, for the process of your use of the services and/or products we provide.

In order to receive our comprehensive product services, you should first register a user account, and we will record relevant data through it. All the information you provide comes from the data you provide when registering. The account name, password, and your own contact information that you are going to use, we may verify whether your identity is valid by sending text messages or emails.

As a general rule, we only retain your personal information for the time required to achieve the purpose for which the information was collected. We will retain your personal information for the time strictly necessary to manage the relationship with you (for example, when you open an account and obtain services from our products). For the purpose of complying with legal obligations or proving that a right or contract meets the applicable statute of limitations, we may need to retain your archived personal information after the expiration of the above period and cannot delete it at your request. When your personal information is no longer necessary for the purpose or archive corresponding to our legal obligations or statutory statute of limitations, we ensure that it is completely deleted or anonymized.

We use security measures that meet industry standards to protect the personal information you provide and encrypt key data therein to prevent it from being unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from being maliciously attacked.

When necessary to manage our daily business activities, in order to pursue legitimate interests to better serve customers, we will use your personal information in a compliant and appropriate manner. Out of comprehensive consideration for business and various aspects, we only use this data ourselves and do not share it with any third party.

We may share your personal information externally in accordance with laws and regulations or in accordance with the mandatory requirements of government authorities. Subject to laws and regulations, when we receive the above-mentioned request for disclosure of information, we will require the issuance of corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that the information we are required to provide should be as transparent as possible within the scope permitted by law.

In the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent: